An IT department of your own, without hiring one.
I'm Greg Kanczes, a former CIO. I set up and look after the networks, computers, email, websites and custom systems for New York salons, bars, offices, studios and households.
Call 646.286.4438 · Email gregkanczes@gmail.com
Evening, weekend and emergency help available.
One person who knows your setup from start to finish.
No call center and no ticket queue. Most clients stay for years, and some for decades.
Who I work with
- Salons and spasFront desk and color-room computers, salon software, card terminals, booking phones and the website.
- Bars, restaurants and event spacesBuildouts, POS stations, multi-TV video and DJ audio, cameras and Wi-Fi, done after closing.
- Professional officesEmail and shared files, servers and backups, printers and a help desk your staff can reach.
- Finance and trading desksTrader workstations, order-management code, terminal servers and executives' home offices.
- Design studios and showroomsDesign workstations, file sync, Microsoft 365 and secure accounting access.
- Households and home officesMesh Wi-Fi, Macs and PCs, printers, whole-apartment audio and protection from scams.
years in technology, starting in 1990
businesses, home offices and individuals served
logged engagements since 2007
years with my longest client
Approach
I document everything, explain options in plain language, and do the disruptive work after hours, so your business never stops.
Selected work
From a single overnight cutover to relationships that have run for decades.
Everything your business runs on, handled by one person.
Salons, restaurants and bars, design studios, professional offices and households across Manhattan, New Jersey and beyond.
Managed IT
- Ongoing support for staff and owners, onsite and remote
- A monitored help-desk inbox
- Microsoft 365 and Google Workspace administration
- Weekly security-log reviews for compliance vendors
John Barrett Salon. The outsourced IT department since 2018.
Moves, buildouts and openings
- Equipment planning and purchasing
- Cabling, firewalls and Wi-Fi
- POS stations, card terminals and AV
- Coordination with your ISP and vendors so you open on time
9th Avenue Saloon. Built after closing with no lost business hours.
Security, backup and recovery
- Scam and malware cleanup
- Ransomware containment and file recovery
- Image backups before any rebuild
- Two-factor, password managers and BitLocker
Fred Smith Plumbing and Heating. A Locky outbreak traced to one PC and contained.
Websites, servers and email
- WordPress sites built and rebuilt
- Self-hosted Linux servers and hosting
- Email migrations done right the first time
- The domains, DNS and SSL behind them
Adonis Lounge. An end-of-life server rebuilt without changing a single login.
Home and home-office tech
- Mesh Wi-Fi, printers and scan-to-email
- Sonos and whole-apartment audio
- Smart-home devices and TVs
- Macs, PCs and iPhones
E. Effron. A ten-year home-technology relationship, now mostly short remote sessions.
Custom databases and software
- Access, SQL Server and FoxPro systems where off-the-shelf software doesn't fit
- Reports, mail merge and integrations
- Data migrations and cutovers
The Council of State Governments. A meeting and membership database built with the staff.
How I work
The habits clients mention most when they refer someone.
Document everything
Checklists, cutover timelines, rack diagrams and status reports, so your systems never depend on one person.
Plain language
Options laid out clearly, so owners can decide without a glossary.
After hours
Overnight and weekend work, so a bar, salon or office never loses business hours.
One point of contact
I deal with the ISP, POS company, web host and other vendors for you.
Platforms I know well
Thirty-seven years of engagements, grouped by area.
What the work looks like, client by client.
Twelve engagements, from a single overnight cutover to relationships that have run for decades.
The people and businesses I've worked for.
Direct OUITH, Inc. clients, organizations served as a New York Business Technology subcontractor from 2007 to 2017, and earlier clients and employers.
Individual clients are listed by first initial and last name.
Solutions that stick.
With two degrees from Carnegie Mellon University and over 37 years of experience implementing technology for more than 150 small businesses, home offices and individuals, I approach every new project with care. I listen to your concerns, learn your existing process and build solutions that are simple, functional and hassle-free.
The work ranges from custom database programming to building websites to designing, building and installing networks. So that what I set up actually gets used, I provide documentation and training and stay with clients until they're self-sufficient.
I have many times been the first-call support for my clients, and I make myself available around the clock.
Career
Corporate IT leadership first, then three decades serving small businesses directly.
- 1990
Independent consulting begins
Custom databases, accounting systems and training for New York and Pittsburgh businesses.
- 1991–1993
City University of New York, Office of the Chancellor
FoxPro information systems for the central office, and staff training in Windows applications.
- 1993–1997
Chief Information Officer, Sutherland Capital Management
Built the IT function for three business units, from a few PCs to a 50-seat, five-site network.
- 1998–2006
ITH, Inc.
Y2K audits and migrations, database-driven websites, e-commerce and ongoing IT for small firms.
- 2007–2017
Field and help-desk technician for New York Business Technology
Ten years serving the managed IT provider's clients, including IMAX, Oddo Securities and Fred Smith Plumbing and Heating.
- 2007–today
OUITH, Inc.
Direct clients across Manhattan and New Jersey: salons, bars, offices, studios and households.
Tell me what's going on.
Email or call. If it's urgent, call. Evening, weekend and emergency help is available.
Helpful to have ready
- What's happening, and when it started
- How many people and devices are involved
- Who your internet provider, web host or POS company is, if you know
- Any deadline: an opening, a move or an event